Amazon Connect Integrators – Quick Start

Integrate CRM with your Amazon Connect !

Bizcloud Contact Center Integrators are readily available Server-less functions that can be easily integrated with your existing Cloud based Contact Center (Amazon Connect).

Zoho CRM Integrator


  • Does Customer information data dip.
  • Inserts/Updates Customer information.

Use Case : Greets customer with his/her identity during an Inbound call

DynamoDB Integrator


  • Updates Customer call records to DynamoDB.
  • Maintains Customer History for different communication channels.

Use Case : Building effective Customer Journey, which can assist an Agent during a transaction.

As an AWS ReInvent’17 offering, BizCloud is releasing Beta version of the integrators which can be easily integrated with your existing Connect.

Try it out yourself by requesting our demo version !

User Guide