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Operations Management

Our management team have been pioneers in creating new unified converged delivery models for fortune 500 companies

Service Availability

a reliable production environment with automated service availability

Performance Optimization

Anticipate and solve performance issues to improve service quality

ITSM

service delivery process as defined by it service management

Key Aspects

Hybrid Cloud Monitoring

We provide increased efficiencies to run a smart and reliable cloud through:

  • Real-time visibility into the performance of the underlying infrastructure
  • Automated alerts based on the infrastructure events
  • Better control on the overall availability of the environment

 

Capacity Optimization

Achieve optimized performance in a cost-effective way via:

  • Automated capacity scaling based on the traffic pattern
  • Optimize existing resources without compromising on the SLA’s
  • Reduce overall cost of storage

Root Cause Analysis (RCA)

Prevent recurrence of the fault/issue in the environment via:

  • In-depth analysis to identify the fault/issue as defined in six sigma
  • Set automated workflows to forecast the problem
  • Documentation of the RCA

We align with your service delivery process and customize a solutions to meet your business needs