Operations Management

Our management team has been pioneers in creating new unified converged delivery model for fortune 500 companies

Service availability

a reliable production environment with automated service availability

Performance Optimization

Anticipate and solve performance issues to improve service quality

ITSM

service delivery processes as defined by it service management

Key aspects of the service

Hybrid Cloud Monitoring

We provide increased efficiency to run a smart, reliable cloud through:

  • Real-time visibility into the performance of the underlying infrastructure
  • Automated alerts based on the infrastructure events
  • Better control on the overall availability of the environment

 

Capacity Optimization

Achieve optimized performance in a cost-effective way through:

  • Automated capacity scaling based on the traffic pattern
  • Optimize existing resources without compromising on the SLA’s
  • Reduce overall cost of storage

Root Cause Analysis

Prevent recurrence of the faults/problems in the environment through:

  • In-depth analysis to identify the fault/problem as defined in six sigma
  • Set automated workflows to forecast the problem
  • Documentation of the RCA

We will align with your service delivery process and customize our converged operations expertise to meet your organizational needs