Managing Operations

Managing Converged Operations

 

Today’s IT Operations Management and ITSM Service Delivery processes are Siloed (Tower Based), and very ineffective to deal with the converged infrastructure based technology solution. Our management team has been pioneers in creating new unified converged delivery model for large fortune 500 companies. BizCloud Experts will work you to mature your organization to adopt converged operations best of breed processes.

When service operations are properly aligned with business outcomes, converged technology can deliver a competitive advantage. The key aspects of our operations

  • Automated service availability and monitoring
  • Incident management/resolution and root cause analysis
  • Solution Hardware/Software Upgrade

We will align with your service delivery process and customize our converged operations expertise to meet your organizational needs.