BizCloud Experts

Candid Conversations @BizCloud

April 21, 2020
Nagesh Kunamneni
Advanced Partner, BizCloud Experts, CLOUD, Pandemic, TEXAS

In technology industry, it is common to work from home (WFM) / work remotely. Heck the entire outsourcing industry is based on working remotely. So this is nothing new and WFM is truly not a technology problem, we have too many collaboration tools. Then why this message Covid-19 brings unprecedented challenges to this equation.  it is forcing everyone to work from home, not necessarily a remote office location. For e.g back office functions that were moved to India, but the…

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Thoughts / Quotes that drive us

April 15, 2020
Nagesh Kunamneni
Advanced Partner, Amazon Connect, AWS, BizCloud Experts, CLOUD, serverless, Smart Cities

The current pandemic situation has driven each of us individually and as an organization to question our morality, and how we can help contribute to be better citizens of the world. To this effect, we started some publishing some of thought, beliefs and quotes that drive us Thank you for visiting our site, please feel to leave a comment ! and if there is anything we can do please drop us an email (bizdev@bizcloudexperts.com) or call us @+12142068976

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ReThinkCX – A Success Story in SMB

March 26, 2020
BizCloud Experts
Advanced Partner, Amazon Connect, AWS, BizCloud Experts, Blog, Community Outreach, Contact Center, Pandemic, Social

Amazon Connect Deployment A local family eat-in restaurant had to transform itself overnight exclusively into a carry-out and delivery operation due to the Coronavirus health restrictions. Immediately it was constrained by call capacity limitations on its single phone line. People were texting the owner on his personal cell complaining they couldn’t get through. The restaurant was quickly losing orders and customers. Here is what happened next …

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#Thank you, #Grateful

March 21, 2020
Nagesh Kunamneni
Advanced Partner, AWS, BizCloud Experts, Blog, Community Outreach, Pandemic, Social

We are a small team and a company that is involved in strategic initiatives with our clients. This week, we had a candid conversation with our employees and reinforced a simple message. Let’s stay safe, follow emergency procedures, & take care of our customers. We are committed to complying to our customer’s changing business needs and minimizing the impact of any disruptions to their business. We will do everything in our control to stay with our employees and clients. We…

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Re:Think CX with BizCloud Experts

July 31, 2019
CX BizCloud
Agile, Amazon Connect, AWS, BizCloud Experts, Contact Center, Digital Transformation, Enterprise Connect, Smart Office, TEXAS

Our recent linked-in one-liner post to exemplify why we should have a discussion on how we can help with “Rethinking CX”. And yes, we only talk about building an experience that unique to your business and nothing else … we love it when we can contribute to simplification and democratization of technology solutions.

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Focus on the Good ….

March 2, 2019
Nagesh Kunamneni
Advanced Partner, Agile, BizCloud Experts, Community Outreach, Uncategorized

I have always walked into the office everyday with an expectation for the day and an execution plan. Having worked in large enterprises all my life, keeping focus on objectives and goals and making progress towards the outcomes came naturally. The support you get from various parts of the Organization like Human Resources, Finance, Sales, Marketing, Business Development, Procurement, Contracts, Legal, Finance … etc etc keep you focussed on your role and objectives and you start for taking these support…

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We LOVE Small Business

February 12, 2019
BizCloud Experts
AWS, BizCloud Experts, Smart Cities, Smart Office, TEXAS, Voice Enabled

Last week our CTO and a couple of our Solution Architects joined the community in support of the Small Business Expo held in downtown Dallas. We were among many small business owners all looking to make right connections. Our strategy was simple, educate the crowd on smart office and voice solutions and help redefine the modern workplace. We are showing clients just how building on the cloud combined with DX solutions — can change the way they interact and learn…

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AWS re:Invent – Key Reflections Day One

November 27, 2018
BizCloud Experts
Advanced Partner, Agile, Automation, AWS, BizCloud Experts, CLOUD, Digital Transformation, re:Invent, serverless

It’s that time of the year when we begin to reflect on what we accomplished the prior year and initiate what we could do better next year. AWS re:Invent allows us the pause and reflect, realize and plan what’s next to come. Key Reflections — Day One There is a pipeline for everything; monitoring, deployment, migration, application architectures to name a few. For BizCloud Experts 2018 was the year we put our focus towards Service Catalog driven applications, packaging and…

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Happy Thanksgiving

November 21, 2018
BizCloud Experts
BizCloud Experts, Blog

As you gather with Family & Friends this Thanksgiving holiday take a moment and count your blessings. Warm wishes from all of us at BizCloud we wish you many blessings this day and throughout the year! — celebrating Thanksgiving.

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Let’s build a Serverless Application !

October 26, 2018
BizCloud Experts
Agile, Automation, AWS, BizCloud Experts, Digital Transformation, serverless

Sounds easy, until you get this picture as the Serverless solution architecture frame work that needs to get deployed! Worried about how to configure Infrastructure that includes, VPC, Route 53, RDS, cloud-front, S3, configure s3-hosting, SSM Parameter store, API Gateway, CFT’s, Lambda, SNS, Cognito  …… and the list goes on ! …

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